Legal
Partner Program Terms
The agreement between you and Piperstitch LLC when you take part in the PiperStitch Partner Program.
Contents
- 1. THE PROGRAM AND THIS AGREEMENT
- 2. JOINING
- 3. YOUR LINK AND CODE; ATTRIBUTION
- 4. COMMISSION
- 5. SIGNUP BOUNTY
- 6. REVERSALS
- 7. PAYMENT
- 8. TAXES; INDEPENDENT CONTRACTOR
- 9. DISCLOSURE AND PERMITTED CLAIMS
- 10. CONDUCT
- 11. PRIVACY
- 12. TRADEMARKS AND MATERIALS
- 13. TERM, SUSPENSION AND TERMINATION
- 14. DISCLAIMERS; LIMITATION OF LIABILITY
- 15. CHANGES TO THE PROGRAM
- 16. GENERAL
These Partner Program Terms (“Partner Terms”) are an agreement between Piperstitch LLC, a Florida limited liability company (“Piperstitch LLC,” “we,” “us”), and the person or entity that applies to and takes part in the PiperStitch Partner Program (“Partner,” “you”). They supplement our Terms and Conditions of Use and Privacy Policy, which also apply to you as a user of PiperStitch. Where these Partner Terms and the Terms of Use conflict on a Program matter, these Partner Terms control.
By submitting an application, by accepting a partner link or code, or by receiving a Program payment, you agree to these Partner Terms. If you do not agree, do not take part.
1. THE PROGRAM AND THIS AGREEMENT
The PiperStitch Partner Program (the “Program”) pays Partners a share of the subscription revenue from customers they refer to PiperStitch, and in some cases a fixed signup bounty, in exchange for honest recommendations to audiences the Partner already has. The Program is not employment, a franchise, a partnership in the legal sense, or an agency. It confers no authority to make commitments on our behalf.
2. JOINING
2.1 Application and approval
Participation is by application and our approval, which we may grant or refuse at our discretion. On approval we assign your tier and rate, issue at least one referral code and link, and open your account in the partner portal. We may close the founding tier when it reaches fifty (50) partners, or at any other time, without affecting partners already approved.
2.2 Eligibility
You must be at least 18 years old and able to enter a binding contract, and you must have personally used PiperStitch. You must provide accurate contact, payout and tax information and keep it current.
2.3 Your rate is fixed at approval
Your commission rate is recorded on your account when you are approved and changes only by written agreement between you and us. A later change to the Program’s published rates does not change the rate of an existing Partner.
3. YOUR LINK AND CODE; ATTRIBUTION
3.1 What attributes a customer to you
A customer is attributed to you if (a) they enter one of your codes when starting PiperStitch, or (b) they start PiperStitch within ninety (90) days of following one of your links, on the same browser, and no other partner’s code was entered. An entered code always takes precedence over a link. Attribution is provisional until the customer’s first successful payment and is fixed at that moment; a customer is attributed to at most one Partner.
3.2 What does not
You earn nothing on your own account, on accounts of your household or business, on accounts created by you for others, or on customers who were already PiperStitch subscribers or trial users before following your link or using your code. Attempts to obtain attribution by means other than a genuine referral (including cookie stuffing, forced redirects, paid search on our name, or entering codes on others’ behalf) forfeit the affected commissions and are grounds for termination.
3.3 Several codes
We may issue you more than one code, for example one per channel. All codes on your account carry the same rate unless we agree otherwise in writing.
4. COMMISSION
4.1 Basis
For each attributed customer, you earn your rate multiplied by the amount of each invoice that customer successfully pays to us for PiperStitch subscriptions, including the PiperStitch Proofs add-on, before payment-processing fees and after any discount applied to the invoice. Commission is computed from the actual invoice, so prorations, upgrades, downgrades and price changes are reflected automatically. Taxes we collect are not part of the base.
4.2 Rates
Founding partners (the first fifty approved) earn thirty percent (30%). Standard partners earn twenty-five percent (25%). Your actual rate is the one recorded on your account under Section 2.3.
4.3 Term
Commission accrues on invoices paid within twenty-four (24) months after the attributed customer’s first successful payment. The term starts once, at that first payment, and does not restart if the customer cancels and later resubscribes; commission on a returning customer resumes only within, and ends at, the original term.
4.4 Free trials
Nothing is earned on a free trial. Commission and the bounty begin only with a successful payment.
5. SIGNUP BOUNTY
A fixed bounty of fifteen US dollars (US$15.00) is earned once per attributed customer, on that customer’s first successful payment, if at that moment either (a) the payment falls within your bounty window — the one hundred twenty (120) days beginning on your approval date, unless we set different dates on your account — or (b) your bounty has been reinstated under this Section. The bounty is reinstated permanently when twenty-five (25) or more customers attributed to you hold an active or trialing subscription and have each made at least one successful payment; once reinstated it does not lapse if that count later falls. Founding partners receive a bounty window on approval; standard partners may earn the bounty only by reinstatement. There is no limit to the number of bounties earned within an open window.
6. REVERSALS
If an invoice is refunded in whole or in part, or is the subject of a chargeback or dispute, the commission earned on it is reversed in the same proportion. If an attributed customer cancels, is refunded in full, or charges back within sixty (60) days of their first successful payment, the bounty earned for that customer is reversed. Reversals appear on your statement as negative entries referencing the original entry and are deducted from your balance; if your balance is negative it is carried forward against future earnings. We do not otherwise recover commission already paid, except in the case of fraud or breach of these Partner Terms.
7. PAYMENT
7.1 When amounts become payable
An earned amount becomes payable sixty (60) days after the date of the invoice it came from, to allow for refunds. Reversals apply immediately.
7.2 Schedule, minimum and method
We pay monthly, on or about the last day of each month, all amounts that became payable during the preceding month, provided your payable balance is at least fifty US dollars (US$50.00). Balances below the minimum roll over. Payment is by PayPal to the payout email on your account unless we agree another method. You are responsible for any fees your payment provider charges you and for keeping your payout details accurate; we are not responsible for payments sent to details you supplied.
7.3 Tax documentation is a condition of payment
No payment is made until we hold a completed IRS Form W-9 (US persons) or Form W-8BEN / W-8BEN-E (non-US persons) from you. Amounts otherwise payable are held until it is received.
7.4 Statements and disputes
Monthly statements are available in the partner portal. Please raise any question about a statement within ninety (90) days of its date; our records of clicks, attributions and invoices are the basis for calculation.
8. TAXES; INDEPENDENT CONTRACTOR
You are an independent contractor. You are responsible for all taxes on amounts we pay you. We will issue IRS Form 1099-NEC to US Partners paid US$600 or more in a calendar year, and may withhold where the law requires. Nothing in the Program creates an employment, agency, joint venture or legal partnership relationship, and you may not present yourself as our employee, agent or representative.
9. DISCLOSURE AND PERMITTED CLAIMS
9.1 Disclosure is required
The United States Federal Trade Commission’s Endorsement Guides, and equivalent rules elsewhere, require that your audience be told you are paid when you recommend PiperStitch. You agree to place a clear and conspicuous disclosure wherever your link or code appears, in language such as “I get a commission if you subscribe through my link,” “Paid link,” or “#ad.” Because the term is limited, “I earn a commission for up to two years on anyone who subscribes through my link” is the most accurate form. The following are not sufficient on their own: “affiliate link,” “commissionable link,” “sp,” “spon,” “collab.”
The disclosure must be unavoidable in the format used: spoken and shown inside a video rather than only in its description; overlaid on a Story or short-form video for long enough to be read; repeated periodically during a livestream; and adjacent to the link or code in written posts, not hidden behind “more.”
9.2 Honest claims only
You may describe only what you have experienced yourself. You may say that PiperStitch makes the decisions a digitizer would (stitch type, underlay, density, compensation, sew order); that it is rules-based rather than AI, so the same artwork yields the same file; that it produces a file in seconds rather than after waiting on an outsourced digitizer; that its decisions are shown and editable; that it costs US$24 a month; and that it flags problems before hooping. You may not claim or imply that PiperStitch is perfect, never needs editing, or replaces a professional digitizer; make comparative quality claims naming Hatch, Embrilliance, Wilcom or any other product; make any earnings or income claim to your audience; describe PiperStitch as AI; or describe features you have not used.
9.3 Monitoring
We monitor Partner content for compliance and keep a record of what we reviewed. We may ask you to correct or remove content, and you agree to do so promptly. Repeated or serious non-compliance is grounds for suspension or termination and forfeiture of unpaid amounts arising from the non-compliant content.
10. CONDUCT
You will not: bid on or use “PiperStitch” or confusingly similar terms in paid search or as a domain, handle or account name; send unsolicited bulk messages containing your link; use incentives (cash back, giveaways conditioned on subscribing) without our written consent; represent yourself as us; post your link on sites or in communities that prohibit it; disparage competitors by name; or engage in any conduct that is unlawful, deceptive, or harmful to PiperStitch’s reputation.
11. PRIVACY
We do not disclose to you the identity of any customer attributed to you. The partner portal shows dates, statuses, term progress and amounts only. Click records are kept with hashed, not raw, IP addresses. You agree not to attempt to identify referred customers from Program data, and to handle any personal information you collect from your own audience in accordance with applicable law and your own privacy disclosures.
12. TRADEMARKS AND MATERIALS
We grant you a limited, revocable, non-exclusive licence to use the PiperStitch name, logos and the materials in the creative kit solely to promote PiperStitch under these Partner Terms. You may not alter our logos, combine them with your own marks so as to suggest a joint product, or use them after the Program relationship ends. All rights not expressly granted are reserved. Content you create remains yours; you grant us a non-exclusive licence to share or quote it in connection with the Program, with attribution.
13. TERM, SUSPENSION AND TERMINATION
These Partner Terms apply from your application until terminated. Either of us may end the relationship at any time on written notice (email suffices). We may suspend attribution or payment while we investigate a suspected breach. On termination for any reason other than your breach, commission continues to accrue and be paid on customers already attributed to you until the end of each customer’s term under Section 4.3, subject to Sections 6 and 7; no new attributions are made. On termination for your breach, or for fraud, unpaid amounts are forfeited. Sections 6 through 16 survive termination.
14. DISCLAIMERS; LIMITATION OF LIABILITY
THE PROGRAM, THE PORTAL AND THE CREATIVE KIT ARE PROVIDED “AS IS.” WE DO NOT PROMISE ANY LEVEL OF CLICKS, SIGNUPS, CONVERSIONS OR EARNINGS; ILLUSTRATIVE FIGURES ON OUR SITE ARE ARITHMETIC, NOT PROJECTIONS. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU ARISING FROM THE PROGRAM IS LIMITED TO THE COMMISSIONS PROPERLY EARNED AND UNPAID UNDER THESE PARTNER TERMS, AND WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OR LOST PROFITS. You will indemnify us against third-party claims arising from your content, your breach of Section 9 or 10, or your violation of law.
15. CHANGES TO THE PROGRAM
We may change these Partner Terms, the published rates for new partners, the bounty, the payment schedule or the creative kit by posting the change and emailing you at least thirty (30) days before it takes effect, except that changes required by law may take effect sooner. Changes do not reduce your recorded rate (Section 2.3) or the term of customers already attributed to you. Continuing in the Program after the effective date is acceptance; if you do not accept, you may terminate under Section 13.
16. GENERAL
These Partner Terms, together with the Terms of Use and Privacy Policy, are the whole agreement about the Program. They are governed by the laws of the State of Florida without regard to conflict-of-law principles; the dispute-resolution provisions of Section 20 of the Terms of Use (informal resolution, venue in Sarasota County, Florida, jury trial waiver and class action waiver) apply to any dispute under these Partner Terms. You may not assign your participation; we may assign to a successor to our business. Notices to us go to contact@piperstitch.com; notices to you go to the email on your partner account. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver.
Questions about the Program: contact@piperstitch.com.